Cingular Wireless
Apr. 15th, 2003 03:17 pmI got absurdly high charges for using my cell phone in Boston this January.
As a libertarian, I understand the need to keep one's contracts, but these contracts are so big that no normal user understands them.
But since this wasn't an ideal contract, I should make the best of the existing system.
Basically, I got a charge of $369.13. After some complaining, explaining and crediting, they are now asking for $268. But had I remembered to change my plan on time, this would be closer to $100, no courtesy credits required.
------------------------------
CINGULAR EMPLOYEE:
Unfortunately I cant put you back on that price plan. All credits have been applied to the account.
( Read more... )
As a libertarian, I understand the need to keep one's contracts, but these contracts are so big that no normal user understands them.
But since this wasn't an ideal contract, I should make the best of the existing system.
Basically, I got a charge of $369.13. After some complaining, explaining and crediting, they are now asking for $268. But had I remembered to change my plan on time, this would be closer to $100, no courtesy credits required.
------------------------------
CINGULAR EMPLOYEE:
Unfortunately I cant put you back on that price plan. All credits have been applied to the account.
( Read more... )